Chad appears to be quite a tall bergen with dark green skin. On his neck, chin, and large nose, different sizes of moles can be seen. His two bright red an yellow eyes are quite small and circular shaped. Chad has a bit of hair, which is a shade of black and it also appears to look unbrushed. His teeth are uneven and unstraight, and also stick out a bit. Chad is seen wearing a red and black hat and guard uniform with golden adornments.
Todd also appears to be quite a tall bergen with dark green skin. He has short dark green hair, which seems to be unbrushed. On his large nose, and chin a few different sized moles can be seen. He has two small, circular shaped red eyes. Todd's teeth appear to be uneven and not straight. He is shown to wear a red and black hat and guard uniform with golden adornments.
They have the same model as each other in the 3D animation, as well as the Kitchen staff that serve Chef. The pair are the only named characters with that model. The other characters who share the model, are just recolors. This makes them distinct as most other Bergens are generated via the Random Bergen creation.
Chad and Todd are King Gristle Jr.'s bodyguards, though not much is known about their exact relationship with him. In one scene, Gristle is at a bib shop, trying on some bibs. When he takes a bib that he likes and wants, Chad and Todd, along with Bibbly, start clapping.
At Trollstice when Bridget turns up with an empty cooking pot, Chef tells the pair to cease her as she is accused of eating all the Trolls, as no one knows in reality Bridget let them all go. As the pair go to cease her, she is saved by Princess Poppy and her friends by revealing Bridget was Lady Glittersparkles. The pair are seen dancing and ignoring Chef as the Trolls sing Can't Stop the Feeling! with the Bergens dancing along.
The two are seen cleaning up the mess that The Snack Pack left in a demonstration to Gristle.
They help with setting up the Bergen's new holiday, Troll-A-Bration Day.
- Trolls Holiday mocks the fact Chad and Todd have the same model, as Gristle fails to make a distinction between the two when Chad announces him the mail. He even calls them "Tad and Chodd" by mixing up their names as well.
|Trolls - Main cast|
|King Peppy • Poppy • Branch • Biggie • Cooper • Creek • Grandma Rosiepuff † • Fuzzbert • DJ Suki • Guy Diamond • Satin and Chenille • Smidge|
|Trolls - Minor roles|
|Harper • Moxie Dewdrop • Cookie Sugarloaf • Mandy Sparkledust • Keith • Darius • Uncle Ron Sr. †|
|King Gristle Jr. • Bridget • Chef • King Gristle Sr. • Bibbly • Chad and Todd • Captain Starfunkle|
|Barnebis • Cloud Guy • Mr. Dinkles|
|Miss Guffin • Karma • Aspen Heitz • Cybil • Maddy|
|Trolls Holiday characters|
|Queen Poppy • Biggie • Smidge • Guy Diamond • Satin and Chenille • Branch • Cooper • Fuzzbert|
|Bridget • King Gristle Jr. • Chad and Todd • Bibbly • Captain Starfunkle|
|Trolls: The Beat Goes On! characters|
|Trolls - Main cast|
|King Peppy • Queen Poppy • Branch • Biggie • Smidge • Guy Diamond • Satin and Chenille • DJ Suki • Cooper|
|Trolls - Supporting roles|
|Aspen Heitz • Creek • Harper • Gia Grooves • Sky Toronto • Keith • Priscilla • CJ Suki • Cybil • Meadow Spriggs • Bella Brightly • Fuzzbert • Nova Swift • Klaus Von Frousting • Tug Duluth • Milton Moss • Rufus • Ripley Wisp • Maddy • Baha • Gemma Fur • Mags Gumdrop • Dr. Moonbloom • Dennis • Master Controll|
|King Gristle Jr. • Bridget • Chad and Todd • Groth • Nangus Skullcrusher • Bernice|
|Cloud Guy • Mr. Dinkles • Gary • Party Crashers (Bash • Archer Pastry • Peter) • Marshtato Mary • Sir Tandeth and Certain Death • Pistil Pete and Pistil Patrick • Dad Cloud and Mom Cloud|